Lucid's services have passed validation and our maintenance is now complete.
Posted Sep 19, 2021 - 07:23 UTC
Update
Maintenance has been completed and we are validating functionality of all services.
Posted Sep 19, 2021 - 05:15 UTC
Update
From September 19th 0500 UTC to September 19th 0700 UTC (September 19th 0000 CDT to September 19th 0200 CDT), The Respondent Experience is now accessible for respondents but users may still experience degraded performance.
Posted Sep 19, 2021 - 05:01 UTC
Update
From September 19th 0454 UTC to September 19th 0530 UTC (September 18th 2354 CDT to September 19th 0030 CDT), The Respondent Experience will return respondents back to suppliers if survey entry is attempted.
Posted Sep 19, 2021 - 04:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2021 - 04:00 UTC
Scheduled
From September 19th 0400 UTC to September 19th 0730 UTC (September 18th 2300 CDT to September 19th 0230 CDT), Lucid Marketplace will be unavailable for users attempting to access the platform for some features. For more information throughout the scheduled maintenance, please follow along here. Please send your questions to support@luc.id.
Posted Sep 08, 2021 - 22:45 UTC
This scheduled maintenance affected: Marketplace (Marketplace UI, Marketplace Reconciliations, Marketplace Login, Reach), Core Services (Prescreener, Respondent Tracker, Marketplace API, Monetization API, Monetization Link), and Audience (Impact Measurement, Data Score).