Marketplace UI Slowness

Incident Report for Lucid System Status

Resolved

This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.

Posted Mar 13, 2023 - 17:01 UTC

Identified

We have identified the cause of the issue. Our Authentication partner is experiencing elevated errors which may cause some users to experience slowness in loading pages. We will continue to provide updates when new information is available.

Posted Mar 13, 2023 - 16:48 UTC

Investigating

We are investigating reports of Marketplace UI slowness. Users of the components impacted may experience errors or slowness when loading pages.

Engineering is aware and actively investigating both root cause and a forward path. We will continue to provide updates when new information is available.

Posted Mar 13, 2023 - 16:22 UTC

This incident affected: Marketplace (Marketplace UI, Marketplace Login).